Rock Interface Business Link Reporting Services
How can Rock work for you?
Rock Interface uses a business-linked reporting approach in its graph design, development, delivery and evaluation efforts. This approach ensures that the knowledge gained from reports critical to job performance produces results important to your business. Upon completion of our reporting system installation, your people will be equipped to fully utilize the functionality of your system in a way that meets your key business results and protects your return on investment.
Our Approach
Our business-linked reporting approach is shaped by our experience in helping our customers use the Industrial Information management (IIM) technological model as a powerful tool to achieve critical business results. Our IIM reporting solutions are based on the following principles:
- All reporting must be tightly linked to desired business outcomes.
- Business linkage is explicitly understood by all users and made evident by the results displayed.
- The content is “just-in-time”, thereby allowing users the ability to apply their new knowledge and skills soon after the reporting event.
- The content should be “just-enough”, thereby providing the correct and right amount of detail to each user.
- There will be systems and processes in place to provide timely and constructive feedback to those using these new systems on the job.
Our Process
To consistently and reliably produce desired business results, we follow an established process for creating reporting that is specific to your installation and application of our systems (see process chart below). The following is the outcome for each phase of the business-linked development process:
- Analyze – Clearly defined business goals and environmental context.
- Design – An Industrial Information Management (IIM) reporting solution that is aligned with business goals.
- Develop – Report content is aimed at critical skills, knowledge or equipment functionality.
- Implement – Feedback on performance that mirrors real world performance requirements.
- Evaluate – Assessment of performance based on effectiveness at meeting key business results.
| Analyze » | Design » | Develop » | Implement » | Evaluate |
Identify customer business goals Assess customer environment and workforce attributes
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Custom IIM:
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Review IIM reporting solutions with Rock Interface subject matter experts. Validate IIM reporting solution with customer |
Pilot design and IIM reporting solution. Finalize IIM and reporting solution. Deliver IIM reporting solution. |
Assess users ease of use. Assess IIM reporting effectiveness. Assess business impact of better reporting. |
By using the Business Linked Reporting approach, managers, supervisors and operators will feel highly empowered and confident. Reporting will be viewed as a valuable tool for success and continuous improvement teams will be maximized. Ultimately, your employees will be well equipped to fully utilize the functionality of your system and protect the investment you made in your highly integrated and complex business system.